Client satisfaction surveyADVANTIS Insurance Consulting Ltd regularly carries out a broad, anonymous client survey of the level of satisfaction with its consulting and support.
1 – 3 = unsatisfactory
4 – 7 = satisfactory - good
8 – 10 = very good - excellent
Response ratio: 72,6%
2005: Number of employees: 17
2010: Number of employees: 24
2015: Number of employees: 34
|Area of evaluation||2005 survey||2010 survey||2015 survey¹|
|The client is the priority||8.7||8.9||9.2|
|Support in the event of a claim||8.6||9.1||8.8|
¹ The survey was also expanded to include small clients.